Brogdale Collections is the home of the National Fruit Collection, our orchards are a living history & heritage of fruit

  Went to visit Brogdale Farm, mainly for the miniature train for the children 4yr and 1yr. This wasnt working, played in the park for 10mins then went to find someone... read more to help us as nothing/no-one was about, no entrance hut. Found the Tour Shop who very rudely told me "you cant walk around here for free you know" thank you that's why I was asking where the orchard walks were, then her response "well when you pay we give you a map" would have been nice to tell me your prices and how things work before snapping at me. Even when I told her we have never been here before she still didn't change her attitude. So we promptly left.
If you dont want people walking around then it shouldn't be so open, have boundaries, put them up and have an entrance hut.
I would not recommend this place.

  We attended as a family of 4, (two adults 2 children) it was our first time here, hadn't heard of it before, but saw an ad for the easter egg... read more hunt that was taking place and looked at reviews which were all positive so booked it and was all looking forward to it. It cost us £15 for a family of four... The first and last time we pay for a walk! Literally just a walk around the orchard looking for wooden eggs hanging in trees, might not have been so bad if entry times were more staggered, as groups of us were finding the eggs at the same time making 'finding' the eggs less exciting for the kids as people in front of us were giving it away... Also the children's 'prize' for completing the wooden egg hunt was not even worth the £15 FAMILY entry fee, choices were, ONLY ONE EACH(was made very clear by rude member of staff) a mini packet of harbios, a tiny lolly, a little malteaser chocolate or mini chocolate eggs from Aldis...£15 for a walk and not even a small easter egg rewarded at the end.

  Six pensioners ordered tea for 5 and earl grey for one and scones etc for six. Sorry, no scones, sold out yesterday. So ordered sandwiches instead. Tea arrived in a... read more one pint pot and an individual, 2-cup pot. Having poured 5 teas the pot was virtually empty. So we requested, as you would, a jug of hot water. A small cream jug arrived with half a cup of hot water. So we asked for more hot water. No. If you want more hot water you'll have to pay for more tea. Sorry. The poor girl was obviously just the messenger. No sign of manager or supervisor. So this experience plus sandwiches being made with stale bread was enough to ensure that we regulars will not return. I note other reviewers report similar problems. I wonder if Brogdale read their reviews?

  Went to the Collections office for some information and was greeted by an extremely rude, sarcastic and officious woman. We will definitely not be returning. The on-site nursery, Grow (which... read more is independent) was an altogether different experience. The staff there are friendly, helpful and informative.

  Took the family to the Cider Festival today, a great day out. Although it was a heatwave, that didn't stop play and all the staff were really friendly. ... read more Had a very interesting tractor ride through the orchards, some tasty local cider and a delicious pizza and hog roast...and some more cider! Live music for all tastes too, and good old fashioned fun dotted around. Looking forward to returning for the next event. Well done all!

  CIDER FESTIVAL
Been every year for five years, this year was especially weak with almost no events, no orchard tour, no pig racing, no miniature railway.. The £10 entry fee... read more is hard to justify and will not be attending again when it's £5 a punt and £14 a burger and